Posted: Friday, March 10, 2017 4:24 PM
Position Overview: 13;
The primary responsibility of the Attendant : Pool is to provide unmatched guest service and maintain that the pool deck is clean and tidy at all times. All duties are to be performed in accordance with departmental and The Venetian The Palazzo Casino Resorts policies, practices, and procedures.
Essential Duties and Responsibilities: 13;
:Escort guests to pool lounges, assisting guests with requests, distributing amenities throughout the day, and maintaining deck cleanliness.
:Assist guests, providing unmatched service during all interactions.
:Proactively look for guest service opportunities, and take ownership of requests.
:Maintain cleanliness and tidiness of pool areas at all times.
:Must be regularly checked by supervisor to ensure proper handling of equipment or tools and proper lifting techniques.
:Works in an appropriate non:hazardous manner avoiding self:injury and unsafe work methods.
:Maintain a professional and positive attitude in difficult situations.
:Maintain and actively monitor guest safety and wellbeing.
:Perform additional duties directed by management.
:Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
:Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
:Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
:Consistent and regular attendance is an essential function of this job
:Performs other related duties as assigned 13;
Minimum Qualifications: 13;
:18 years of age, proof of authorization/eligibility to work in the United States.
:High School Diploma or equivalent.
:Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
:Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
:Maintain a professional, neat and well:groomed appearance adhering to Company appearance standards.
:Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
:Work varied shifts, including weekends and holidays.
:Previous pool experience preferred.
:Must be friendly, outgoing, 100 customer service oriented enjoying opportunities to work with and assist people; teamwork oriented, able to enforce rules in a courteous and professional manner, function effectively under time constraints, possess excellent interpersonal and guest relation skills both in person and over the phone when dealing with management, team members, and guests.
:Effective listening skills and attention to detail a must.
:Have a basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian.
:Must be able to work in a fast:paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
:Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
:Must maintain a positive attitude toward work and interface with hotel gue
• Location: Las Vegas
• Post ID: 25551919 lasvegas