Posted: Sunday, January 21, 2018 2:50 AM
Position Overview: 13;
The primary responsibility of the Attendant : Pool is to provide unmatched guest service and maintain that the pool deck is clean and tidy at all times. All duties are to be performed in accordance with departmental and The Venetian The Palazzo Casino Resorts policies, practices, and procedures.
Essential Duties and Responsibilities: 13;
:Escort guests to pool lounges, assisting guests with requests, distributing amenities throughout the day, and maintaining deck cleanliness.
:Assist guests, providing unmatched service during all interactions.
:Proactively look for guest service opportunities, and take ownership of requests.
:Maintain cleanliness and tidiness of pool areas at all times.
:Must be regularly checked by supervisor to ensure proper handling of equipment or tools and proper lifting techniques.
:Works in an appropriate non:hazardous manner avoiding self:injury and unsafe work methods.
:Maintain a professional and positive attitude in difficult situations.
:Maintain and actively monitor guest safety and wellbeing.
:Perform additional duties directed by management.
:Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
:Comply with policies and procedures of the department or section in order to complete service satisfactorily.
:Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
:Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
:Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service.
:Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
:Consistent and regular attendance is an essential function of this job.
:Performs other related duties as assigned.
Company Standards of Conduct
All Venetian Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct. Team Members are expected to behave in a manner that supports a harmonious work environment to help us deliver unmatched service to our guests and customers.
Minimum Qualifications: 13;
:18 years of age.
:Proof of authorization/eligibility to work in the United States.
:High School Diploma or equivalent.
:Ability to communicate clearly and effectively in English, both in spoken and written form.
:Maintain a professional, neat and well:groomed appearance adhering to Company appearance standards.
:Must be able to obtain and maintain required licenses, such as Health Card and any other certification or license, as required by law or policy.
:Previous pool experience preferred.
:Must be friendly, outgoing, 100 customer service oriented enjoying opportunities to work with and assist people; teamwork oriented, able to enforce rules in a courteous and professional manner, function effectively under time constraints, possess excellent interpersonal and guest relation skills both in person and over the phone when dealing with management, team members, and guests.
:Effective listening skills and attention to detail a must.
:Have a basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian.
:Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
:Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner
• Location: Las Vegas
• Post ID: 39934377 lasvegas