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Posted: Wednesday, February 14, 2018 2:37 AM

POSITION TITLE: Chief Executive OfficerCLASSIFICATION: ExemptDEPARTMENT: AdministrationREPORTS TO: Tohono Oodham Gaming Enterprise Management Board of DirectorsGRADE: E12 POSITION SUMMARY Under direct supervision of the Tohono Oodham Gaming Enterprise Management Board of Directors TOGE Management Board), manages the gaming operations and related facilities in accordance with the approved business plan, follows and adheres to all pertinent and relevant, tribal, state and federal laws, regulations, Compact, ordinances, and minimum internal controls standards relating to Gaming Compliance and Regulation. The Chief Executive Officer (CEO) is responsible for the vision and steady growth of the enterprise and future projects to ensure efficient, successful and profitable operation of all facilities. The CEO maintains confidentiality of all TOGE privileged information. The CEO abides by the TOGE Code of Business Ethics. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. ESSENTIAL DUTIES & RESPONSIBILITIES GENERAL RESPONSIBILITIES Fully responsible for the efficient, successful and profitable operation of all casino facilities of the Tohono Oodham Nation (The Nation). Has oversight of department directors in the performance of their functions, ensuring cooperative and goal oriented performance of the entire Enterprise. Develops and administers annual operating budget, utilizing information and analyses provided by individual department heads. Plans and oversees all projects that involve coordination between architects, bankers and contractors. Reports all matters involving operational capital to the TOGE Management Board. Meets with the TOGE Management Board on a regular, pre assigned basis for reporting the financial and administrative conditions of the operations in a clear, concise and accurate format. Establishes credibility throughout the organization and with the TOGE Management Board by creating effective strategies and solutions to business opportunities and challenges. Spearheads the development, communication and implementation of effective growth strategies and processes. Responsibilities for the decisions and actions of this position are of high impact and can have a major effect on the long-term profitability of the Enterprise. Requires a high degree of creative, original, and independent thinking in developing innovative strategies, procedures, products, and ideas in relatively undefined areas. Provides leadership and management to ensure that the mission and core values of the Enterprise are put into practice. Responsible for guiding the Enterprise to achieve sustained profitability, adequate cash flow and established business goals and objectives. Responsible for reviewing and approving all large check requests, capital expense requests and contractual commitments. Ensures all employees will commit to excellence in guest service through the delivery and maintenance of the high quality standards established by the Enterprise and the TOGE Management Board. Ensures efficient and successful long-term operation of casino facilities through maintenance of or integration of state-of-the-art information from industry sources. ADMINISTRATIVE Collaborates with the executive management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the Enterprise. Motivates and leads a high-performance management team; attracts recruits and retains required members of the executive team. Provides mentoring as a cornerstone to the management career development program. Fosters a success-oriented, accountable environment within the Enterprise. Designs and implements proposed facility and gaming additions or expansion. Ensures public safety, protection, and related services. Maintains insurance coverage including coverage for public liability and property loss insurance. Formulates and/or approves marketing strategy and method to optimize attendance and play for all casino departments and locations. Responsible for the overall guest satisfaction to ensure a steady and continuous relationship. Responsible for developing and ensuring that all gaming Employees are cognizant of, and follow, all Internal Controls and Gaming Regulations. Responsible for ensuring that all monthly reporting requirements are completed and submitted on time to the Tribal Regulatory Authorities. Responsible for ensuring the formulation and implementation of corrective actions for all regulatory violations. Responsible for prompt and complete written responses for all requests by Tribal Regulatory Authorities. FINANCIAL Responsible for all aspects of budgetary, financial and business planning. Maintains an effective system of internal accounting and operational controls that accommodates the preparation of unaudited and audited financial statements in accordance with Generally Accepted Accounting Principles. Establishes proper control and allocation of operating expenses with the Nation related to Tribal Gaming Operation. Ensures the Nations ability to have the right of immediate access to the gaming operation, at any time with or without notice, to verify daily gross revenues and income for the gaming operation or any other gaming related information the Tribe deems appropriate. Establishes and ensures a system for the monitoring of all funds. Identifies the proper number of the Employees needed to carry on the necessary functions of the gaming and resorts operations. Maintains professional and technical knowledge by: conducting research; attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; and conferring with representatives of contracting agencies and related organizations. Responsible for the profit/loss of the operation and ensuring that the fiscal controls are developed and implemented. Responsible for the monitoring of procurement as it relates to the Enterprise. Performs other duties as required. MENTORSHIP The CEO will have a key role in leading the design & formalization of a Tribal Mentorship Development Program by working with the TOGE Management Board, Human Resources, the management team and Organizational Development Department, on short range and long range programs, to successfully prepare Tohono Oodham Nation members for management and leadership roles within the Tohono Oodham Gaming Enterprises. SUPERVISORY RESPONSIBILITIES Task delegation to achieve maximum results. Reinforcement of policies and procedures. Monitoring departmental expenditures. Maintaining in-depth knowledge of all departmental operations. Perform personnel duties, including employee disciplinary actions, corrections, acquisition and termination as appropriate at the senior level. Maintaining open lines of communication with other departments and within the department itself. SECONDARY RESPONSIBILITIES Manages complex construction projects and teams. Establishes internal and external project management manuals/files. Assigns responsibilities to construction managers and site teams. Chairs complex construction project meetings. Leads the projects pre-construction effort. Proposes bidding and contract strategies. Reviews contractor construction schedules and assists with project delivery strategies. Assists with Value Engineering and Risk Management initiatives. Manages the project close out processes. Achieves revenue goals related to any expansion. Ensures effective communication between project team members and key stakeholders including TOGE Management Board, consultants, contractors, and public entities. Serves as key participant in team and client meetings, acting as chair as appropriate. Effectively communicates relevant project/practice information to TOGE Management Board. Provides example of professional and ethical attitude in work environment. ANNUAL OBJECTIVES At least one calendar month prior to the beginning of each fiscal year, the CEO shall submit to the TOGE Management Board, a proposed set of objectives, which are to be targeted accomplishments for the coming year. Objectives will incorporate recommendations from the TOGE Management Board and ensure successful follow up. The TOGE Management Board, in a meeting scheduled for that purpose, shall review the objectives submitted by the CEO and, by majority vote, accept, modify or reject the proposed objectives. The TOGE Management Board may also, at this meeting, add to the list of objectives any goals which it deems appropriate. A meeting of the TOGE Management Board and the CEO shall be convened for the purpose of discussing and reaching mutual agreement on a set of objectives for the ensuing year. Such discussion shall be based upon a presentation of the relative merits of each proposed objectives by the TOGE Management Board and the CEO. The final objectives agreed upon by this process shall be deemed by all concerned to be reasonable, capable of being achieved and measurable. CORE COMPETENCIES Initiative: Ability to bring about great results from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision. Innovation: Ability to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; play with concepts and ideas to create novel solutions to problems; evaluate new technology as potential solutions to existing problems. Visioning: Ability to pursue potential expansion opportunities for the organization; champion radically different ideas and be a leader in the market, identify long-term goals and invest appropriate resources as needed; communicate vision in a way that inspires others. Conflict Management: Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement. Negotiating: Ability to obtain agreement from multiple parties; earn trust while working out a deal; use good timing and carefully calculated strategies when bargaining; communicate high value of services; identify hidden agendas that might interfere with resolution of terms. Attention to Detail: Ability to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records. Communication: Ability to clearly present information through the spoken or written word; read and interpret complex information; talk with guests and Employees; listen well. Continuous Learning: Ability to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify own areas of opportunity and set and monitor self-development goals. Willingness to Serve: Ability to demonstrate a high level of service delivery to do what is necessary to ensure guest satisfaction; deal with service failures and prioritize guest needs. Flexibility: Ability to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying guest needs. Quality: Ability to establish and maintain high standards and measurements in a business environment of pressing deadlines; do work right the first time; test new methods thoroughly; reinforce excellence as a fundamental priority to maintain a competitive edge and a successful enterprise. Integrity: Ability to be tactful, maintains confidences, and foster an ethical work environment; prevent and or address inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly and ethically. Respect: Ability to adapt behavior to others styles, interact with people who have different values, culture, or backgrounds, handle difficult situations and people with decorum, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others. Policies, Process, Procedures: Ability to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices. Team Centered: Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Ability to listen effectively, read, write, speak, and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions, to provide clear direction/guidance to subordinates, and to communicate with other Employees, all levels of management and external contacts. MINIMUM QUALIFICATIONS Minimum of seven (7) years experience as Chief Executive Officer, Chief Operations Officer, Chief Financial Officer and/or General Manager for major gaming and resort operation of comparable size and scope of operations and with multiple locations. Minimum of four (4) years senior level experience working in Indian gaming and reporting to a Management Board or Council. Minimum of a Bachelors degree in Business or related field or equivalent combination of education and experience. Masters degree preferred. MINIMUM LICENSING AND CERTIFICATION REQUIREMENTS Ability to obtain/renew all government required licenses or certifications. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. KNOWLEDGE, ABILITIES AND SKILLS KNOWLEDGE Knowledge of the development, preparation, and control of budgets. Knowledge of modern office practices, procedures, and equipment. Knowledge of computer utilization in business operations. Knowledge of principles and practices of public relations, promotions, and marketing in a guest service oriented environment. Knowledge of the standards, policies, practices, and procedures of Generally Accepted Accounting Principles and Governmental Accounting Standards. Knowledge of managerial and statistical analysis techniques and reporting procedures. Knowledge of theories, principles and practices of administrative management. Knowledge of advanced construction oversight and management. Ability to be persuasive and tactful in controversial situations. Ability to continually seek excellence and improvement with proven results. Ability to interpret applicable federal, state, county, and Tribal laws, regulations, and requirements. SKILLS Skill in public speaking and diplomacy. Skill in strategic planning, direction, and fiscal management. Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, presentation software (such as PowerPoint), and PC-based computerized accounting software. Skill in preparing, reviewing, and analyzing operational and financial reports. Skill in providing leadership to, supervising, training, and evaluating assigned staff. Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations. ABILITIES Ability to appropriately represent the organization to the public, the media and Tribal officials. Ability to effectively handle multiple and sometimes numerous activities simultaneously. Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public. Ability to present with confidence to large or small groups. Ability to direct an organization. Ability to solve complex problems and deal with a variety of indistinct variables. Ability to perform complex analysis and the identify strengths, weaknesses, opportunities and threats and proactively act accordingly. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to create and present effective speeches, complex presentations and reports. Ability to work independently and meet strict time lines. Ability to make solid decisions and exercise independent judgment. MENTAL DEMANDS Requires the ability to interact with people (i.e. staff, the TOGE Management Board, TOGO members, general public and elected officials) beyond giving and receiving instructions in a focused and professional manner. Must be able to effectively handle stressful and compromising situations when confronted with an emergency. Must be able to work productively under strict time restraints with variable deadlines. Must be able to make quick, informed decisions that may have a major bearing on the financial well being of the TOGE. Must be able to make qualified decisions with no direction or managerial input for the good of the Enterprise. Must also be prepared to be responsible and accountable for any decisions or actions made during the course of work. Must be able to handle stress in a constructive manner. PHYSICAL DEMANDS While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; and talk or hear. The employee occasionally is required to stand; walk; and reach with hands and arms. WORK ENVIRONMENT Work is generally performed in an office setting with a moderate noise level. Some work is performed in a Casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required. BASIC PERFORMANCE FACTORS Attendance and Dependability: The Employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Communication: The Employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Enterprise. Relationships with Others: The Employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Enterprise. The Employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. EVALUATION PROCESS At the end of each fiscal year, the CEO shall provide the TOGE Management Board with sufficient data relative to attainment of current years objectives to facilitate evaluation of performance. This data shall include, but not be limited to, the fiscal year budget performance report and summary of operations. The TOGE Management Board will base its evaluation of the CEOs performance on said data and will compile, in a narrative format, a statement of performance evaluation to be made part of the permanent personnel file of the CEO, and upon which any decision regarding a change in compensation of the CEO shall be based.
Associated topics: chief executive, corporate development, district manager, executive, front office, general manager, manager iii, overall, regional manager, state president


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