Posted: Wednesday, March 8, 2017 4:30 AM
Position Overview: 13;
The primary responsibility of the Cleaning Specialist I : Seasonal is to clean the Pool area to ensure the highest standards of cleanliness and service. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. All duties are to be performed in accordance with departmental and The Venetian The Palazzo Casino Resorts policies, practices, and procedures.
Essential Duties and Responsibilities: 13;
:Provides unmatched service to guests at all times.
:Provides accurate directions and information for guest inquiries and is knowledgeable about all aspects of the Venetian Casino Resort services, features, attractions, promotions and special events.
:Cleans all areas of the pool deck.
:Report any maintenance deficiencies and handles guest requests or complaints.
:Perform job functions with attention to detail, speed and accuracy.
:Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques.
:Make progress on multiple assignments under time constraints.
:Be a clear thinker, remaining calm and resolving problems using good judgment, follow directions thoroughly, work with minimal supervision.
:Works in an appropriate non:hazardous manner avoiding self:injury and unsafe work methods.
:Performs other duties as assigned by management.
:Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
:Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
:Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
:Consistent and regular attendance is an essential function of this job
:Performs other related duties as assigned 13;
Minimum Qualifications: 13;
:21 years of age, proof of authorization/eligibility to work in the United States.
:High School Diploma or equivalent.
:Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
:Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
:Maintain a professional, neat and well:groomed appearance adhering to Company appearance standards.
:Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
:Work varied shifts, including weekends and holidays.
:6 months experience cleaning Janitorial or housekeeping duties required.
:Must possess knowledge of proper chemical handling.
:Must have the ability to operate a commercial vacuum cleaner.
:Must be able to communicate on a two:way radio.
:Must be able to work varied shifts, including weekends and holidays.
:Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
:Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
:Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
:Must be able to touch and handle supplies in a safe and non:hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods. 13;
• Location: Las Vegas
• Post ID: 25521953 lasvegas