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Posted: Saturday, January 27, 2018 9:57 AM

Job Description:/h3:

About the Company
TK Services, Inc. and Sonsray Machinery is a privately owned company and the official Thermo King and CASE Dealer in California, Nevada, Oregon, and Washington. Our Sonsray team is a growing dynamic company with 22 locations and we offer a unique environment that fosters individual growth and rewards performance.
Our dealership in Las Vegas, NV is seeking a Service Writer to join our dynamic team. This position reports to the Service Manager and Store Manager and will be responsible for servicing TK Services/Sonsray Machinery technicians and customers service needs.
Requirements:

:Minimum 2 years experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem solving.
:Automotive or Heavy Equipment dealership experience is highly desired but not required.
:Basic mechanical knowledge is a plus.
:Bilingual Spanish is a plus.
Job Description:

:Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
:Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles.
:Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system CDK.
:Maintains customer confidence by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.
:Maintains unit records by recording problems and corrective actions planned.
:Updates job knowledge by participating in educational opportunities; reading manufacturers publications and taking on line factory course.
:Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
:Benefits We offer excellent benefit package which includes: PPO medical, dental, and vision plan. Paid vacation, sick, and holiday, 401(K) matching, and life insurance.
Requirements:

:Minimum 2 years experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem solving.
:Automotive or Heavy Equipment dealership experience is highly desired but not required.
:Basic mechanical knowledge is a plus.
:Bilingual Spanish is a pluspany Description:/h3:
About the Company
Sonsray Machinery LLC., operates 13 CASE construction equipment dealerships located in California, Nevada, Oregon and Washington. Sonsray Machinery LLC. provides comprehensive sales, as well as parts and service support, including rental and leasing programs for CASE customers. Sonsray Machinery LLC., is a growing dynamic company offering a unique environment that fosters individual growth and rewards performance.

Source: https://www.tiptopjob.com/jobs/77367073_job.asp?source=backpage


• Location: Las Vegas, north las vegas

• Post ID: 40189612 lasvegas
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