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Posted: Saturday, February 3, 2018 5:37 PM

Job Description
Junior Project Manager
Reporting to: VP of Technical Operations and Customer Experience
Department: Customer Experience
FLSA Status: Exempt

Who are we looking for:
We are looking for amazing talent, someone who can contribute to our current Operations efforts and deliver results Geotab is actively seeking a Jr. Project Manager who should be able to quickly contribute to the Customer onboarding process. If you love technology, have experience with Full Cycle Project Management, and are keen to join a leading edge technology firm : we would love to hear from you

What are the details of this position:
The Junior Project Manager is a professional whose primary responsibility is to assist in managing Geotabs Fortune 100 corporate client relationships and projects. This is one of the most important positions within the company as the Junior Project Manager function is vital to the overall business operations.
The Junior Project Manager assists in overseeing and supporting all areas within Operations including order analyst and technical support teams and will provide information to the Senior Project Manager or Operations Supervisor to deliver feedback of improvements to an employee or department. They research technology, identify training needs and provide or facilitate the completion of basic training for project members, employees and customers. The Junior Project Managers monitor the work of others to ensure procedures are followed and quality standards are met. They are leaders and as such they provide recommendations to the Senior Project Manager or Operations Supervisor to help correct performance deficiencies when needed.

Duties and Tasks/Essential Functions:
To perform this job successfully, the individual must be able to perform each of the following duties and responsibilities satisfactorily. This is not inclusive and other duties may also be assigned, as necessary. The requirements listed below are representative of the knowledge, skill, and or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Jr.Project Manager monitors the work of others to ensure procedures are followed and quality standards are met.
Project Management:
Oversees the implementation, onboarding, and ongoing project management for client, carrier, and customer projects.
This includes the creation of a detailed project plan using the agile methodology, responding to RFPs, outlining key deliverables from project start to project completion, phased rollout plans as required, and ensuring all necessary parties are engaged for appropriate project planning.
Helps obtain project requirements and assists with Scope of Work as needed.
Engages and supports the Geotab sales team for projects requiring implementation and management, by reviewing larger opportunities and providing initial consultation.
Client Loyalty:
Manages the white glove treatment of high visibility clients, ensuring that all necessary parties are engaged to provide an exemplary customer experience from the point of ordering, fulfillment, onboarding, and support.
Identify and assess customer, client, and carrier needs to achieve satisfaction, going above and beyond expectations in overseeing projects, and sending personalized Thank You cards for personalized customer interaction.
Attends regular customer, client, and carrier meetings via phone and in person, as scheduled in the management of projects and ensuring continued customer satisfaction.
Continuous Education and Process Change:
Completes ongoing training to stay current on existing and new Geotab products and services, new integrated systems, develops new skills, sends communication to the team in regards to all new product launches, maintains proficiency on company values and organizational requirements
Communicates all applicable p


• Location: Las Vegas

• Post ID: 40501962 lasvegas is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018