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Posted: Wednesday, March 8, 2017 1:41 PM

Requisition Number: NV:10120
Area of Interest: Human Resources
Organization: Care Center
Brand/Division: Nevada
Position Type: Full:time
The HR Director will lead and manage a team of professional Generalists and Managers to provide innovative and pro:active HR leadership and solutions in the management of all human resources activities for all Customer Care Center locations. The Director will partner with leadership and executives to support a large employee base with In:Center and Work:From:Home locations in multiple states.
* Provide leadership and HR guidance to a team of HR managers and generalists while partnering with HR leadership team
* Establish credibility and rapport with the business executives and their leadership teams by providing accountable and comprehensive HR leadership and direction
* Act as an internal HR consultant in areas including employee relations, staffing, performance management, staff development, compensation, benefits, safety policies and procedures
* Establish principles and practices for the HR function; determine key performance indicators and measurements for staff; develop HR goals, objectives, systems and processes to measure performance
* Recommend new approaches, policies and procedures for continuous improvement of the HR function and overall operations
* Partner with Corporate Human Resources to ensure development and implementation of compensation and benefits, training and development, employee relations, and recruitment strategies, which contribute to the success of business objectives.
* Demonstrate excellent communication skills with all levels of the organization through effective verbal dialogs and written communications, as well as presentations to small and large groups of varying levels. Incumbent will exercise sound judgment and discretion.
* Establish and maintain positive relationships with executives, management staff and associates
* Bachelors Degree in Business Management, Human Resources or related discipline; Masters Degree a plus
* Requires a minimum of 10 years of broad:based HR experience in progressively responsible HR roles: Experience supporting Care Center/Call Center HR functions is highly preferred
* Demonstrated ability to drive business results through HR and broader business initiatives
* Ability to manage change throughout the organization
* Comprehensive working knowledge of all HR functions: Employee Relations, Safety, Compensation, Benefits, HRIS, Staffing/Recruiting, Training and Development and Union Avoidance. Proven experience in planning, coordinating and directing comprehensive HR activities/services through a team of HR professionals
* Must be able to instill confidence in line management with HR Services support
* Must be results driven and work well within a deadline:oriented environment. Ability and adapt best practices and techniques to the special requirements of senior management
* Must demonstrate good customer service skills, have the ability to effectively communicate with associates at all levels, and possess strong analytical and decision:making skills
* Successful experience in leading and managing both people and process during stable and seasonal periodsCOMPETENCIES REQUIRED: High energy, Strong business acumen, Straight forward and trustworthy, Outstanding communication skills, Results oriented
Williams:Sonoma, Inc. is an Equal Opportunity Employer.
Williams:Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


• Location: Las Vegas

• Post ID: 25525157 lasvegas is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017