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Posted: Friday, March 10, 2017 10:14 AM

DonA?t just work. Work Happy. A career in gaming? At Penn National Gaming we think youA?ll enjoy an exciting industry, fast:paced days and nights, diverse, enthusiastic co:workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. The Room Reservations Agent is an integral part of the development and promotion of the exciting changes at Tropicana Las Vegas.THIS IS NOT A FULL TIME POSITION, IT IS A STEADY EXTRA (ON CALL) POSITIONResponsibilities include:Answer incoming calls and assist guest with all inquiries pertaining to but not limited to hotel reservations.Make, create and cancel reservations in LMS.Receives and Posts Deposits as Needed.Works in partnership with all other departments to ensure that the client/guest experience meets and/or exceeds customer service standards as defined by property management.Performs all duties in accordance with Tropicana Las Vegas policies and within the realm of our Team Values.Successful candidates will possess the following qualifications:Two years of related Front Desk or Hotel Reservations experience.Excellent customer service and problem solving skills.Proficiency in Microsoft Outlook, Passkey, LMS hotel property management systems andinternet navigationAbility to type a minimum of 25 WPM.Previous Room Reservations or Call Center experience a plusExtremely well spoken; ability to read and write in EnglishPenn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company:wide commitment to making sure our guests smile as much as we do means youA?ll enjoy a fun working environment. Now that you have read about who we are, here is your opportunity to see what were about Equal Opportunity Employer


• Location: Las Vegas

• Post ID: 25546325 lasvegas is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017