Posted: Tuesday, November 7, 2017 1:26 AM
Smart City NetworksWe consider applicants for all positionswithout regard to race, color, religion, creed, gender, national origin, age,disability, marital or veteran status, sexual orientation, or any other legallyprotected status.In a hectic world, weprovide peace of mind.Smart City is thenation's most experienced and versatile provider of utilities, technology andtelecommunications services for the meeting and convention industry. With morethan 30 years of experience, we operate in more than 35 convention and meetingfacilities nationwide, totaling over 17 million square feet of exhibit space.We proudly provide a widerange of services for events and facilities of all sizes. Whether our clientsseek simple high-speed Internet connectivity or the development of a complexInternet networking and telecommunications program for their facilities, SmartCity Networks' broad understanding of the industry enables us to anticipate newtrends and develop new technologies faster than any other company.CUSTOMER SALES &SERVICE REPRESENTATIVE I, Las Vegas, NVAgrowing telecommunications/technology convention services company seeks an experienced,self-motivated full-time Customer Sales & Service Representative I (CSSR I)for our Las Vegas, NV Corporate office.OurCustomer Sales & Service Representative I (CSSR I) will respond to customerinquiries / trouble calls through a variety of methods including phone calls,email, etc. ensuring a timely resolution and the highest level of customer service.This will require an understanding of networking, telecommunication, electricaland plumbing. The CSSR I will also identify, research and resolves technicalissues with customer's internet connections, receive and process customerorders, sell value-added services, collect monies due, assist field offices,and provide service desk support at show site when necessary.* High school diploma or GED required.* Associates and/or Bachelor's degree preferred.* 1?3 years customer service experience preferred.* Knowledge of data networking products/services desired.* Excellent oral and written communications skills, strongtelephone customer service experience and willingness to interface withcustomers/management essential.* Able to type 45 wpm.* Personal computer skills required; computer literacy inMicrosoft Office, Word, Excel, Aesop and 10-key preferred.* Must be available to work occasional evenings, weekends andholidays.* Must be able to work with minimal supervision and be able toexercise independent judgment.Specialized Knowledge, Licenses, etc.: CompTIA A+ Certification (ability to obtain certification within first 12 months ofemployment required, already obtained preferred).We offer a competitive salaryand benefits package commensurate with experience.We offer a competitivesalary and benefits package commensurate with experience.No phone calls orpersonal visits please.An Equal OpportunityEmployerA Drug & Smoke FreeWorkplaceSDL2017.
• Location: Las Vegas
• Post ID: 37012932 lasvegas